ColorClaws provides digital services only, and therefore no physical shipping is required. All products and services are delivered electronically to your registered email address or through our secure delivery platform.
📩 Digital Delivery Format
Your order may be delivered through:
- Email attachments
- Downloadable files
- Google Drive or cloud links
- Client dashboard or document submission pages
⏱️ Delivery Time
Delivery time will depend on the service package purchased:
| Service Package | Estimated Delivery Time |
|---|---|
| Basic Package | 3 Days |
| Standard Package | 4 Days |
| Premium Package | 5 Days |
If additional time is required due to research depth or revisions, we will notify you in advance.
✅ Order Confirmation
After purchase, you will receive:
1️⃣ Order confirmation email
2️⃣ Estimated delivery timeline
3️⃣ Any required client input/request forms
If you do not receive confirmation within 1 hour, please contact us.
🧾 Delivery Completion Proof
Delivery is considered complete when:
- Files, documents, and reports are sent to your email
- Download links are shared and accessible
- A delivery message is sent through the platform or communication channel
❌ No Physical Shipment
We do not ship physical goods.
No postal addresses are required except for legal/invoice purposes.
⚠️ Customer Responsibility
You are responsible for:
- Providing the correct email address
- Checking spam/junk folders
- Downloading and securely storing your digital products
If email delivery fails due to incorrect information, you must contact us for redelivery.
🔒 Delivery Issues & Assistance
If you haven’t received your order within the expected timeframe:
📩 Email us: service@colorclaws.com
📞 Call: (919) 323-2116