We strive to provide excellent service. If you’re unsatisfied, here’s how to raise a complaint:

1. How to File a Complaint

• Send an email to [Insert Email Address] with your name, contact details, and a detailed description of the issue.
• Include any relevant documentation or evidence.

2. Complaint Resolution Process

• We will acknowledge your complaint within 2 business days.
• A thorough investigation will be conducted, and a resolution will be provided within 10 business days.
• If more time is needed, we will inform you of the delay.

3. Escalation
If you’re not satisfied with the resolution, you may request escalation to a senior team member for further review.

4. Continuous Improvement
We use complaints to improve our processes and ensure better service in the future.

For further assistance, contact us at (225) 414-3085‬ or service@colorclaws.com.

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